News Flash

City of Parker, Tx

Posted on: March 18, 2020

Newest Updates: COVID-19 (Coronavirus) Information

STOP And Read This Message

COVID-19 (Coronavirus) Information

Know the symptoms, which include fever, cough and difficulty breathing

Call your doctor if you think you have been exposed to COVID-19 and develop a fever and symptoms

Stay at home if (1) you show mild symptoms, or (2) you had close contact with someone with a suspected or confirmed case of COVID-19

How COVID-19 is impacting Parker

The City of Parker is still practicing social distancing. If you come into City Hall, masks and sanitizer are available if you feel more comfortable to use while transacting business here.

We need your help to slow the spread

If too many people get very sick at once, the response may require more first responders, healthcare staff, laboratory testing and medical supplies than are readily available. This could result in longer wait times for ambulances and emergency rooms, scarcity in testing services and lack of critical hygienic supplies such as masks, gloves and disinfectant for anyone who needs emergency care - not just COVID-19 patients.

How to Get Tested for COVID-19

Collin County COVID-19 current updates


Our team is in daily contact with local, county and state officials to provide a rapid response to the growing threat of COVID-19. This includes many new or enhanced protocols to protect the safety of our citizens and employees.

First Responders

Parker Fire Department personnel are implementing additional safety procedures, including:

  • Asking questions about fever, respiratory illness and recent travel during certain types of 9-1-1 calls
  • Wearing additional personal protective equipment when responding to certain types of calls for service

City Facilities

  • City Hall is currently open with rotating shifts. If you need assistance, please call 972-442-6811.
  • The Parker Police Department lobby is currently closed. If you need immediate assistance, call 9-1-1 or call 972-429-7013 and ask for a Parker Police Officer.
  • The Parker Fire Department is closed to the public.
  • Implementing personnel policies to support City employees who may be impacted by COVID-19, including flexible work arrangements and/or catastrophic leave for quarantined employees
  • Any payments to the City, can be paid online through the website or placed in the drop box at the City Hall entrance.  If you need information on how to register for your online Utility Billing Account, feel free to call 972-442-6811 during normal business hours.

If you are feeling well and have not been exposed to a COVID-19 patient....

  • Take preventative measures by washing hands frequently, avoiding close contact with other people and covering your coughs and sneezes with a tissue
  • Don’t hoard supplies. If you have all the soap, your neighbor can’t refill theirs...and they might spread their germs to you. (We don’t even want to think about toilet paper.)
  • Check on friends and neighbors, especially those who are older or who have chronic health problems. Offer to pick up groceries or supplies so they can avoid exposure.

If you are feeling sick....

  • Stay home if you have a fever above 100.4 degrees, are coughing or have difficulty breathing.
  • Call your doctor if you have been exposed to a COVID-19 patient, or if your symptoms worsen.

If you have been exposed to a COVID-19 patient....

  • Call your doctor for medical guidance.
  • Symptoms may appear 2-14 days after exposure. If you have been exposed to a COVID-19 patient, it is recommended that you self-isolate for 14 days following your exposure.

If you have been asked by a doctor to self-isolate....

  • Listen to them! Follow their guidance even if you don’t feel very sick. You may help save the life of a high-risk individual by keeping your germs to yourself.
  • Give first responders a heads-up.

Animal Control

  • Currently, animal control is not available at this time.  No trapping is permitted until further notice.
  • The animal shelter is currently closed.  You may contact the shelter at (972) 468-4226 to view or adopt a fur baby by appointment only. 

Local Agency Updates

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