Frequently Asked Questions

Email inspections@parkertexas.us. Include the permit number, job address, your name, callback number, and type of inspection needed.  Requests must be received by 8am for same day inspection.  Limited inspections preformed on Mondays. 

Submit a Code Enforcement notice form below or call (972) 442-6811 and ask for extension 221. Leave a contact name, phone number, address or general location of violation, and a description of the possible violation.

The current sales tax rate for Parker is 8.25%

The 2025-2026 property tax rate for the City of Parker is 0.310439 per $100 of value.

Refer to the Citation Information Sheet that was given to you by the officer before contacting the court with your citation number.  If you have misplaced your information sheet, click link for another one:  English or Spanish

Full ordinance and regulations can be found in article 94.02 Nuisances Enumerated.

Yes. Fingerprinting services are provided by appointment to City of Parker residents only.  There is no charge for this service.

To schedule an appointment, email Michelle Hsieh at mhsieh@parkertexas.us with the following information:

• Name of person fingerprinting
• Address of person
• Three (3) available dates and times
• Contact phone number
• Any special requests by the receiving company

Items to bring to appointment:

• Form of government issued ID
• Fingerprinting card
• Printed written instructions by the receiving agency, if available
• Form of payment for postage, if needed

A response will be sent by email once your appointment is scheduled.

You can report water main breaks 24 hours a day, seven days a week, including holidays. For problems Monday through Friday between 8:00 am and 5:00 pm, call (972) 442-6811. For problems after 5:00 pm, on weekends, or on holidays, call (469) 479-8679.

Click the Utility Billing information link or contact the Customer Service Center at (972) 442-6811 ext. 228 to start or cancel utility service.

Water coming out of the ground could be caused by a broken water line or ground water seepage. Please contact Public Works / Utilities at (972) 442-6811 so that a crew can be dispatched to investigate the problem. Emergency water main breaks can be reported after 5:00 pm or on weekends or holidays by calling (469) 479-8679.

 All carts should be set out by 7am on your trash collection day.

Bulk collection is offered once a month.  The day of collection varies by neighborhood.  See Trash Service for more information. 

The current estimated population of Parker is approximately 6300.

Yes. Proof of current fire and/or EMS certifications, proof of experience as a paid or volunteer firefighter or EMS professional, letters of reference from fire professionals and proof of specialized skill training or experience will all help.  If you have any questions about the application packet, please contact the Fire Chief or their designee.

To qualify for employment, applicants should meet the following criteria: A) Be a minimum of 18 years of age B) High School Diploma or GED C) Must possess certifications for TCFP (Texas Commission on Fire Protection) and TDH (Texas Department of Health) EMT or Paramedic D) Pass a physical ability assessment E) Pass Oral Interview Board F) Pass a background investigation G) Pass a toxicology screen (drug test) H) Attain a Class B Driver's License within 6 months of joining

Unfortunately, if you do not have all of the required certifications, we are unable to bring you on as a part-time member. We recommend that once you obtain the proper certifications, you complete and submit an application. Please note that if you submit an application without the required certifications, it will not be processed, and you will need to reapply once you are fully qualified.

You should submit your completed application to City Hall at 5700 E. Parker Rd, Parker, TX 75002. You may also submit your application directly to the Fire Chief or their designee.

The applicant will be required to complete a physical agility test within a designated time frame. If the applicant successfully passes the agility test, a formal interview will be scheduled with members of the Parker Fire Department. Following a successful interview, the applicant will be required to complete a background check and drug screening. Once all steps have been completed, the applicant’s final status will be reviewed by the Chiefs. If it is determined that the applicant has successfully passed all phases of the process, they will be offered a probationary position.

Including a resume is not necessary, but may offer additional information we can use to decide if you are a good fit for the department. It might offer an additional way for you to showcase yourself.

We are continuously working to improve and refine our recruitment process, which makes it difficult to provide an exact timeline. Currently, our focus is on bringing in new recruits as vacancies arise within the department. In most cases, a successful candidate can expect to be accepted within six months of applying; however, depending on staffing needs, the process may be completed much sooner.

Employees assigned to a specific shift are expected to work their scheduled shift. However, there may be opportunities for employees to participate in off-site training or to fill vacancies on other shifts.

Call volume at Parker Fire Department typically increases each year. On average, the department responds to 40–50 calls per month, totaling more than 500 calls annually (based on 2024 statistics).

We currently have one fire station located at 5700 E. Parker Rd, Parker, TX 75002.

Typically, we respond to structure fires, grass fires, motor vehicle collisions, injured persons, medical calls, alarms (fire, smoke, carbon monoxide, etc), utility shutoffs, odor investigations, public service, etc. People typically call 911 because they don't know who else to call for help. This means that a citizen may call us for virtually anything. We must be prepared to adapt our training and skills for any situation.

Yes, Parker Fire Department is a TDSHS-certified First Responder agency, providing both Basic Life Support (BLS) and Advanced Life Support (ALS) services. While we rely on Wylie Fire Rescue for our ambulance services, our personnel provide appropriate on-scene prehospital care.

As of October 2025, Parker Fire Department is staffed by more than 45 part-time members and 3 full-time firefighters. Many of our part-time personnel also serve with other fire departments across the metroplex, bringing valuable experience and expertise to our community.

The Parker Fire Department provides coverage to approximately 6,300 residents within the city limits and areas of Collin County within the city’s extraterritorial jurisdiction (ETJ). We maintain mutual aid agreements with neighboring cities and respond to their requests for assistance when needed. Additionally, we have automatic aid agreements with the cities of Wylie, Murphy, Lucas, and Fairview, ensuring that all five departments respond collaboratively to emergency calls, including structure fires, within any of these communities.