Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Utility Billing
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Utility Billing
Click the Utility Billing information link or contact the Customer Service Center at (972) 442-6811 ext. 228 to start or cancel utility service.
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Utility Billing
Water coming out of the ground could be caused by a broken water line or ground water seepage. Please contact Public Works / Utilities at (972) 442-6811 so that a crew can be dispatched to investigate the problem. Emergency water main breaks can be reported after 5:00 pm or on weekends or holidays by calling (469) 479-8679.
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Utility Billing
All carts should be set out by 7am on your trash collection day.
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The City of Parker purchases its water from North Texas Municipal Water District (NTMWD). NTMWD’s main source of water comes for Lake Lavon.Utility Billing
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Utility Billing
Bulk collection is offered once a month. The day of collection varies by neighborhood. See Trash Service for more information.